Maintenance and Support

ORSOFT solutions are fully maintained components of standard software with a user shell for individual solutions. The concept for maintenance & support are based on full release safety of platform and interface plug-in.

ORSOFT Solutions follow a strict release management. New versions of the operating system and SAP ERP releases are fully covered with new ORSOFT releases within the maintenance agreement without extra charge.

The ORSOFT release management includes individual enhancements. Customer-specific configurations remain at ORSOFT, in order to guarantee immediate response and support.

The ORSOFT support values a high level of availability, short response time and professional support. Contact ORSOFT Support via the Online-Service-Center, the ORSOFT Hotline or the SAP-Support-Portal.